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Terms of Service

Last updated: 16/09/2025

1. Acceptance of Terms

By accessing and using the Mexico Bariatric Center website and services, you agree to be bound by these **Terms of Service** and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this site and our services.

The term "Mexico Bariatric Center", "MBC", "we", "us" and "our" refers to Mexico Bariatric Center.

2. Medical Services

Our services include:

  • Medical consultations and evaluations
  • Bariatric surgery procedures in Mexico
  • Travel coordination and support
  • Post-operative care and follow-up

All medical procedures are performed by licensed physicians in COFEPRIS-accredited facilities in Mexico. While we facilitate the process, the medical relationship is between you and the healthcare providers in Mexico.

3. Financial Terms

Financial arrangements comply with NZ regulations:

  • All prices are in NZD unless otherwise stated
  • Payment terms and schedules will be provided in your treatment plan
  • KiwiSaver withdrawal is subject to approval by your provider
  • Refund policies will be detailed in your service agreement

4. Medical Travel

You acknowledge that:

  • Medical travel involves inherent risks
  • You are responsible for obtaining proper travel insurance
  • You must comply with all travel requirements and restrictions
  • We are not liable for travel-related issues beyond our control

5. Patient Rights and Responsibilities

Under the Code of Health and Disability Services Consumers' Rights:

  • Right to be treated with respect
  • Right to dignity and independence
  • Right to services of an appropriate standard
  • Right to make an informed choice and give informed consent

Your responsibilities include:

  • Providing accurate medical history and information
  • Following pre and post-operative instructions
  • Attending scheduled appointments and follow-ups

6. Limitation of Liability

While we strive to provide accurate information and quality services, we cannot guarantee specific outcomes. Individual results may vary, and all surgical procedures carry inherent risks.

We are not liable for:

  • Surgical complications or unexpected medical outcomes
  • Travel-related issues or delays
  • Actions or omissions of third-party providers

7. Governing Law

These terms are governed by New Zealand law. Any disputes shall be subject to the exclusive jurisdiction of New Zealand courts.

8. Changes to Terms

We reserve the right to update these terms at any time without notice. It's your responsibility to check for updates.

9. Contact Information

For questions about these terms:

For complaints or concerns, you can also contact:

  • Health and Disability Commissioner
  • Website: www.hdc.org.nz
  • Phone: 0800 11 22 33