1. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (Name, email address, phone number)
- Medical information (Age, BMI, medical history)
- Financial information (KiwiSaver status)
- Travel preferences and availability
Under the Health Information Privacy Code 2020, we are required to:
- Collect information directly from you where possible
- Inform you of the purpose of collection
- Protect your information from loss and unauthorized access
- Allow you to access and correct your information
2. How We Use Your Information
We use the information we collect to:
- Provide medical consultations and treatment recommendations
- Coordinate your medical travel arrangements
- Communicate with our medical partners in Mexico
- Send you important updates about your treatment
- Improve our services and patient experience
Under NZ Medical Council guidelines, we ensure:
- Clear documentation of all medical decisions
- Secure storage of health information
- Appropriate sharing of information with healthcare providers
- Regular audits of information handling practices
3. Information Sharing and Disclosure
We may share your information with:
- Our medical partners in Mexico (only with your explicit consent)
- Travel coordinators for arranging your medical journey
- Legal authorities when required by law
Cross-border data transfers comply with:
- NZ Privacy Act 2020 requirements for overseas disclosure
- GDPR requirements for international transfers
- Mexican data protection laws
4. Data Protection
We comply with:
- New Zealand Privacy Act 2020
- Health Information Privacy Code 2020
- NZ Health and Disability Commissioner (Code of Rights)
- Medical Council of New Zealand guidelines
- General Data Protection Regulation (GDPR)
Our data protection measures include:
- Encryption of all personal and medical information
- Secure data storage within New Zealand
- Regular security audits and updates
- Staff training on privacy protection
- Limited access to patient information
5. Your Rights Under NZ Law
Under the Privacy Act 2020 and Health Information Privacy Code, you have the right to:
- Access your personal and health information
- Request corrections to your information
- Be informed about how your information is used
- Know who has access to your information
- Complain to the Privacy Commissioner
- Request data portability
- Withdraw consent for data processing
Timeframes for requests:
- We will respond to access requests within 20 working days
- Correction requests will be processed within 10 working days
- Urgent requests will be prioritized based on medical necessity
6. Contact Us
For privacy-related inquiries:
- SOURCiS, Inc. (dba Mexico Bariatric Center)
- 193 Blue Ravine Rd, Suite 140
- Folsom, CA 95630
- MexicoBariatricCenter.com
You can also contact the Office of the Privacy Commissioner:
Website: privacy.org.nz
Phone: 0800 803 909